APA (7th ed.) Citation

Gaster, L. (1995). Quality in public services: Managers' choices. Open University Press.

Chicago Style (17th ed.) Citation

Gaster, Lucy. Quality in Public Services: Managers' Choices. Buckingham [England]: Open University Press, 1995.

MLA (9th ed.) Citation

Gaster, Lucy. Quality in Public Services: Managers' Choices. Open University Press, 1995.