Farnham, D., & Horton, S. (1993). Managing the new public services. Macmillan.
Cita Chicago (17th ed.)Farnham, David, i Sylvia Horton. Managing the New Public Services. Hampshire, England: Macmillan, 1993.
Cita MLA (9th ed.)Farnham, David, i Sylvia Horton. Managing the New Public Services. Macmillan, 1993.
Atenció: Aquestes cites poden no estar 100% correctes.