Been, M. (1994). Say it right, write it right: The secretary's guide to solving business communications problems. Prentice Hall.
芝加哥风格引文Been, Marta. Say It Right, Write It Right: The Secretary's Guide to Solving Business Communications Problems. Englewood Cliffs, N.J: Prentice Hall, 1994.
MLA引文Been, Marta. Say It Right, Write It Right: The Secretary's Guide to Solving Business Communications Problems. Prentice Hall, 1994.
警告：这些引文格式不一定是100％准确.