Been, M. (1994). Say it right, write it right: The secretary's guide to solving business communications problems. Prentice Hall.
Lua i Stíl Chicago (17ú heag.)Been, Marta. Say It Right, Write It Right: The Secretary's Guide to Solving Business Communications Problems. Englewood Cliffs, N.J: Prentice Hall, 1994.
Lua MLA (9ú heag.)Been, Marta. Say It Right, Write It Right: The Secretary's Guide to Solving Business Communications Problems. Prentice Hall, 1994.
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