Cita APA (7a ed.)

Been, M. (1994). Say it right, write it right: The secretary's guide to solving business communications problems. Prentice Hall.

Cita Chicago Style (17a ed.)

Been, Marta. Say It Right, Write It Right: The Secretary's Guide to Solving Business Communications Problems. Englewood Cliffs, N.J: Prentice Hall, 1994.

Cita MLA (9a ed.)

Been, Marta. Say It Right, Write It Right: The Secretary's Guide to Solving Business Communications Problems. Prentice Hall, 1994.