Tally, D. J. (1991). Total quality management: Performance and cost measures. ASQC Quality Press.
Citación estilo ChicagoTally, Dorsey J. Total Quality Management: Performance and Cost Measures. Milkwaukee, Wisc: ASQC Quality Press, 1991.
Cita MLATally, Dorsey J. Total Quality Management: Performance and Cost Measures. ASQC Quality Press, 1991.
Warning: These citations may not always be 100% accurate.