Carr, D. K., & Littman, I. D. (1990). Excellence in government: Total quality management in the 1990s. Coopers & Lybrand.
Style de citation Chicago (17e éd.)Carr, David K., et Ian D. Littman. Excellence in Government: Total Quality Management in the 1990s. Arlington, Va: Coopers & Lybrand, 1990.
Style de citation MLA (9e éd.)Carr, David K., et Ian D. Littman. Excellence in Government: Total Quality Management in the 1990s. Coopers & Lybrand, 1990.
Attention : ces citations peuvent ne pas être correctes à 100%.