Francis, R. G., & Stone, R. C. (1956). Service and procedure in bureaucracy, a case study. University of Minnesota Press.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रFrancis, Roy G., और Robert Clarence Stone. Service and Procedure in Bureaucracy, a Case Study. Minneapolis: University of Minnesota Press, 1956.
एमएलए (9वां संस्करण) प्रशस्ति पत्रFrancis, Roy G., और Robert Clarence Stone. Service and Procedure in Bureaucracy, a Case Study. University of Minnesota Press, 1956.
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