Cita APA (7th ed.)

Francis, R. G., & Stone, R. C. (1956). Service and procedure in bureaucracy, a case study. University of Minnesota Press.

Cita Chicago (17th ed.)

Francis, Roy G., i Robert Clarence Stone. Service and Procedure in Bureaucracy, a Case Study. Minneapolis: University of Minnesota Press, 1956.

Cita MLA (9th ed.)

Francis, Roy G., i Robert Clarence Stone. Service and Procedure in Bureaucracy, a Case Study. University of Minnesota Press, 1956.