Malaysia. Unit Pemodenan Tadbiran Malaysia. (1997). The Civil service of Malaysia: Towards excellence through ISO 9000 : improvements and development in the civil service of Malaysia 1996. Malaysian Administrative Modernisation and Management Planning Unit (MAMPU).
Chicago Style (17th ed.) CitationMalaysia. Unit Pemodenan Tadbiran Malaysia. The Civil Service of Malaysia: Towards Excellence Through ISO 9000 : Improvements and Development in the Civil Service of Malaysia 1996. Kuala Lumpur: Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), 1997.
MLA (9th ed.) CitationMalaysia. Unit Pemodenan Tadbiran Malaysia. The Civil Service of Malaysia: Towards Excellence Through ISO 9000 : Improvements and Development in the Civil Service of Malaysia 1996. Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), 1997.