Cita APA (7th ed.)

Jaques, E. (1976). A general theory of bureaucracy. Heinemann.

Cita Chicago (17th ed.)

Jaques, Elliott. A General Theory of Bureaucracy. London: Heinemann, 1976.

Cita MLA (9th ed.)

Jaques, Elliott. A General Theory of Bureaucracy. Heinemann, 1976.