Dealing with difficult participants 127 practical strategies for minimizing resistance and maximizing results in your presentations
| Prif Awdur: | |
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| Awduron Eraill: | |
| Fformat: | Llyfr |
| Iaith: | English |
| Cyhoeddwyd: |
San Francisco, CA
Jossey-Bass/Pfeiffer
c1997.
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| Pynciau: |