APA (7th ed.) Citation

Pike, R. W., & Arch, D. (1997). Dealing with difficult participants: 127 practical strategies for minimizing resistance and maximizing results in your presentations. Jossey-Bass/Pfeiffer.

Chicago Style (17th ed.) Citation

Pike, Robert W., and Dave Arch. Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations. San Francisco, CA: Jossey-Bass/Pfeiffer, 1997.

MLA (9th ed.) Citation

Pike, Robert W., and Dave Arch. Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations. Jossey-Bass/Pfeiffer, 1997.