Cita APA (7a ed.)

Fearn-Banks, K. (2002). Crisis communications: A casebook approach (2nd ed.). Lawrence Erlbaum Associates.

Cita Chicago Style (17a ed.)

Fearn-Banks, Kathleen. Crisis Communications: A Casebook Approach. 2nd ed. Mahwah, N.J: Lawrence Erlbaum Associates, 2002.

Cita MLA (9a ed.)

Fearn-Banks, Kathleen. Crisis Communications: A Casebook Approach. 2nd ed. Lawrence Erlbaum Associates, 2002.