APA-referens (7:e uppl.)

Borisoff, D., & Victor, D. A. (1998). Conflict management: A communication skills approach (2nd ed.). Allyn and Bacon.

Chicago-referens (17:e uppl.)

Borisoff, Deborah, och David A. Victor. Conflict Management: A Communication Skills Approach. 2nd ed. Boston: Allyn and Bacon, 1998.

MLA-referens (9:e uppl.)

Borisoff, Deborah, och David A. Victor. Conflict Management: A Communication Skills Approach. 2nd ed. Allyn and Bacon, 1998.