Batten, J. (1992). Building a total quality culture. Crisp Publications.
Chicago Style (17th ed.) CitationBatten, Joe. Building a Total Quality Culture. Menlo Park, Calif: Crisp Publications, 1992.
ציטוט MLABatten, Joe. Building a Total Quality Culture. Crisp Publications, 1992.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.