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Citace podle Chicago (17th ed.)IABC Research Foundation, David M. Dozier, a James E. Grunig. Excellence in Public Relations and Communication Management. Hillsdale, N.J: Lawrence Erlbaum Associates, 1992.
Citace podle MLA (9th ed.)IABC Research Foundation, et al. Excellence in Public Relations and Communication Management. Lawrence Erlbaum Associates, 1992.
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