Hayes, J. (1991). Interpersonal skills: Goal-directed behavior at work. Harper Collins Academic.
Chicago Style (17th ed.) CitationHayes, John. Interpersonal Skills: Goal-directed Behavior at Work. London: Harper Collins Academic, 1991.
MLA (9th ed.) CitationHayes, John. Interpersonal Skills: Goal-directed Behavior at Work. Harper Collins Academic, 1991.
Warning: These citations may not always be 100% accurate.