Reid, J. M., & Silleck, A. (1990). Better business letters: A self-instructional book to develop skill in writing (4th ed.). Addison-Wesley.
Citazione stile Chigago Style (17a edizione)Reid, James M., e Anne Silleck. Better Business Letters: A Self-instructional Book to Develop Skill in Writing. 4th ed. Reading, Mass: Addison-Wesley, 1990.
Citatione MLA (9a ed.)Reid, James M., e Anne Silleck. Better Business Letters: A Self-instructional Book to Develop Skill in Writing. 4th ed. Addison-Wesley, 1990.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.