Reid, J. M., & Silleck, A. (1985). Better business letters: A self-instructional book to develop skill in writing (3rd ed.). Addison-Wesley.
Cita Chicago (17th ed.)Reid, James M., i Anne Silleck. Better Business Letters: A Self-instructional Book to Develop Skill in Writing. 3rd ed. Reading, Mass: Addison-Wesley, 1985.
Cita MLA (9th ed.)Reid, James M., i Anne Silleck. Better Business Letters: A Self-instructional Book to Develop Skill in Writing. 3rd ed. Addison-Wesley, 1985.
Atenció: Aquestes cites poden no estar 100% correctes.