Hemphill, P. D., & McCormick, D. W. (1991). Business communications with writing improvement exercises (4th ed.). Prentice Hall.
Cita Chicago (17th ed.)Hemphill, Phyllis Davis, i Donald W. McCormick. Business Communications with Writing Improvement Exercises. 4th ed. Englewood Cliffs, N.J: Prentice Hall, 1991.
Cita MLA (9th ed.)Hemphill, Phyllis Davis, i Donald W. McCormick. Business Communications with Writing Improvement Exercises. 4th ed. Prentice Hall, 1991.
Atenció: Aquestes cites poden no estar 100% correctes.