Goodman, G. S. (1982). Winning by telephone: Telephone effectiveness for business professionals and consumers. Prentice-Hall.
Chicago Style (17th ed.) CitationGoodman, Gary S. Winning by Telephone: Telephone Effectiveness for Business Professionals and Consumers. Englewood Cliffs, N.J: Prentice-Hall, 1982.
ציטוט MLAGoodman, Gary S. Winning by Telephone: Telephone Effectiveness for Business Professionals and Consumers. Prentice-Hall, 1982.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.