APA (7 वां संस्करण) प्रशस्ति पत्र

Goodman, G. S. (1982). Winning by telephone: Telephone effectiveness for business professionals and consumers. Prentice-Hall.

शिकागो शैली (17वां संस्करण) प्रशस्ति पत्र

Goodman, Gary S. Winning by Telephone: Telephone Effectiveness for Business Professionals and Consumers. Englewood Cliffs, N.J: Prentice-Hall, 1982.

एमएलए (9वां संस्करण) प्रशस्ति पत्र

Goodman, Gary S. Winning by Telephone: Telephone Effectiveness for Business Professionals and Consumers. Prentice-Hall, 1982.

चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.