APA-referens (7:e uppl.)

Bogert, J. B. W., & Worley, R. B. (1988). Managing business communications: An applied process approach. Prentice Hall.

Chicago-referens (17:e uppl.)

Bogert, Judith B. W., och Rebecca B. Worley. Managing Business Communications: An Applied Process Approach. Englewood Cliffs, N.J: Prentice Hall, 1988.

MLA-referens (9:e uppl.)

Bogert, Judith B. W., och Rebecca B. Worley. Managing Business Communications: An Applied Process Approach. Prentice Hall, 1988.