Bogert, J. B. W., & Worley, R. B. (1988). Managing business communications: An applied process approach. Prentice Hall.
Cita Chicago (17th ed.)Bogert, Judith B. W., i Rebecca B. Worley. Managing Business Communications: An Applied Process Approach. Englewood Cliffs, N.J: Prentice Hall, 1988.
Cita MLA (9th ed.)Bogert, Judith B. W., i Rebecca B. Worley. Managing Business Communications: An Applied Process Approach. Prentice Hall, 1988.
Atenció: Aquestes cites poden no estar 100% correctes.