Stone, B., & Wyman, J. (1986). Successful telemarketing: Opportunities and techniques for increasing sales and profits. NTC Business Books.
Style de citation Chicago (17e éd.)Stone, Bob, et John Wyman. Successful Telemarketing: Opportunities and Techniques for Increasing Sales and Profits. Lincolnwood, Ill., U.S.A: NTC Business Books, 1986.
Style de citation MLA (9e éd.)Stone, Bob, et John Wyman. Successful Telemarketing: Opportunities and Techniques for Increasing Sales and Profits. NTC Business Books, 1986.
Attention : ces citations peuvent ne pas être correctes à 100%.