Siapco, E. J. (2006). Determination of the applicability of SERVQUAL as an assessment tool at the Leslie Hardinge Library.
Chicago-referens (17:e uppl.)Siapco, Elizabeth J. Determination of the Applicability of SERVQUAL as an Assessment Tool at the Leslie Hardinge Library. 2006.
MLA-referens (9:e uppl.)Siapco, Elizabeth J. Determination of the Applicability of SERVQUAL as an Assessment Tool at the Leslie Hardinge Library. 2006.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.