The influence of academic library staff body language on library users during initialization and negotiation

This study concerned itself with three main areas regarding body language and the role that it plays in the communication process that takes place within the library framework. Primarily, the study examined whether library users are affected by academic library staff (ALS) body language such that t...

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Dades bibliogràfiques
Autor principal: Paule, Dominique C. (Autor)
Altres autors: Santos, Herminia H. (adviser.)
Format: Thesis
Idioma:English
Publicat: Quezon City : Institute of Library Science, University of the Philippines Diliman 2002.
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