A study of the reference interview behavior between librarians and patrons in an academic library setting
This exploratory study brought into focus the reference interview behavior between librarians and patrons in an academic library setting. The study used direct observation and focus interviews to describe the communication pattern that occurs within library settings between librarians and patrons;...
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Natura: | Tesi |
Lingua: | English |
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Quezon City : Institute of Library Science, University of the Philippines Diliman
2001.
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