A study of the reference interview behavior between librarians and patrons in an academic library setting

This exploratory study brought into focus the reference interview behavior between librarians and patrons in an academic library setting. The study used direct observation and focus interviews to describe the communication pattern that occurs within library settings between librarians and patrons;...

Full description

Bibliographic Details
Main Author: Cacha, Lleuvelyn A. (Author)
Other Authors: Sison, Josephine C. (adviser.), Yang, Jackson V. (reader.)
Format: Thesis
Language:English
Published: Quezon City : Institute of Library Science, University of the Philippines Diliman 2001.
Subjects: