APA (7th ed.) Citation

Kovacs, D. K. (2007). The virtual reference handbook: Interview and information delivery techniques for the chat and e-mail environments. Neal-Schuman Publishers.

Chicago Style (17th ed.) Citation

Kovacs, Diane K. The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-mail Environments. New York: Neal-Schuman Publishers, 2007.

MLA (9th ed.) Citation

Kovacs, Diane K. The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-mail Environments. Neal-Schuman Publishers, 2007.