TY  - BOOK
T1  - Chat reference a guide to live virtual reference services
A1  - Ronan, Jana Smith
LA  - English
PP  - Westport, conn.
PB  - Libraries Unlimited
YR  - 2003
UL  - https://tuklas.up.edu.ph/Record/UP-99796217605959554
OP  - 225
CN  - Z 711.45 R66 2003
SN  - 1591580005
KW  - Electronic reference services (Libraries).
KW  - Electronic reference services (Libraries) : Computer programs.
KW  - Electronic reference services (Libraries) : United States : Case studies.
ER  -