Chat reference a guide to live virtual reference services

Dettagli Bibliografici
Autore principale:	Ronan, Jana Smith
Natura:	Libro
Lingua:	English
Pubblicazione:	Westport, conn. Libraries Unlimited c2003.
Soggetti:	Electronic reference services (Libraries). Electronic reference services (Libraries) > Computer programs. Electronic reference services (Libraries) > United States > Case studies.