APA (7th ed.) Citation

Ronan, J. S. (2003). Chat reference: A guide to live virtual reference services. Libraries Unlimited.

Chicago Style (17th ed.) Citation

Ronan, Jana Smith. Chat Reference: A Guide to Live Virtual Reference Services. Westport, conn: Libraries Unlimited, 2003.

MLA (9th ed.) Citation

Ronan, Jana Smith. Chat Reference: A Guide to Live Virtual Reference Services. Libraries Unlimited, 2003.