Keyes, J. (2006). Knowledge management, business intelligence, and content management: The IT practitioner's guide. Auerbach Pub.
Cita Chicago (17th ed.)Keyes, Jessica. Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide. Boca Raton, Fla: Auerbach Pub, 2006.
Cita MLA (9th ed.)Keyes, Jessica. Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide. Auerbach Pub, 2006.
Atenció: Aquestes cites poden no estar 100% correctes.