APA (7th ed.) Citation

Norlin, E., & Winters, C. (2002). Usability testing for library Web sites: A hands-on guide. American Library Association.

Chicago Style (17th ed.) Citation

Norlin, Elaina, and CM! Winters. Usability Testing for Library Web Sites: A Hands-on Guide. Chicago: American Library Association, 2002.

MLA (9th ed.) Citation

Norlin, Elaina, and CM! Winters. Usability Testing for Library Web Sites: A Hands-on Guide. American Library Association, 2002.