(1996). Providing customer-oriented services in academic libraries. Library Association.
Citazione stile Chigago Style (17a edizione)Providing Customer-oriented Services in Academic Libraries. London: Library Association, 1996.
Citatione MLA (9a ed.)Providing Customer-oriented Services in Academic Libraries. Library Association, 1996.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.