APA (7th ed.) Citation

Miller, G. (1996). Customer service & innovation in libraries. Highsmith Press.

Chicago Style (17th ed.) Citation

Miller, Glenn. Customer Service & Innovation in Libraries. Fort Atkinson, Wis: Highsmith Press, 1996.

MLA (9th ed.) Citation

Miller, Glenn. Customer Service & Innovation in Libraries. Highsmith Press, 1996.

Warning: These citations may not always be 100% accurate.