APA-viite (7. p.)

Bessler, J. M. (1994). Putting service into library staff training: A patron-centered guide. American Library Association.

Chicago-viite (17. p.)

Bessler, Joanne M. Putting Service into Library Staff Training: A Patron-centered Guide. Chicago: American Library Association, 1994.

MLA-viite (9. p.)

Bessler, Joanne M. Putting Service into Library Staff Training: A Patron-centered Guide. American Library Association, 1994.