Abrams, K. S. (1986). Communication at work: Listening, speaking, writing and reading. Prentice-Hall.
Chicagoスタイル(17版)引用形式Abrams, Kathleen S. Communication at Work: Listening, Speaking, Writing and Reading. Englewood Cliffs, N. J: Prentice-Hall, 1986.
MLA(9版)引用形式Abrams, Kathleen S. Communication at Work: Listening, Speaking, Writing and Reading. Prentice-Hall, 1986.
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