Jablonski, J. R. (1992). Implementing TQM: Competing in the nineties through total quality management (2nd ed.). Pfeiffer.
Chicago-referens (17:e uppl.)Jablonski, Joseph R. Implementing TQM: Competing in the Nineties Through Total Quality Management. 2nd ed. Amsterdam: Pfeiffer, 1992.
MLA-referens (9:e uppl.)Jablonski, Joseph R. Implementing TQM: Competing in the Nineties Through Total Quality Management. 2nd ed. Pfeiffer, 1992.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.