Jablonski, J. R. (1992). Implementing TQM: Competing in the nineties through total quality management (2nd ed.). Pfeiffer.
Chicagoスタイル(17版)引用形式Jablonski, Joseph R. Implementing TQM: Competing in the Nineties Through Total Quality Management. 2nd ed. Amsterdam: Pfeiffer, 1992.
MLA(9版)引用形式Jablonski, Joseph R. Implementing TQM: Competing in the Nineties Through Total Quality Management. 2nd ed. Pfeiffer, 1992.
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