Jablonski, J. R. (1992). Implementing TQM: Competing in the nineties through total quality management (2nd ed.). Pfeiffer.
Style de citation Chicago (17e éd.)Jablonski, Joseph R. Implementing TQM: Competing in the Nineties Through Total Quality Management. 2nd ed. Amsterdam: Pfeiffer, 1992.
Style de citation MLA (9e éd.)Jablonski, Joseph R. Implementing TQM: Competing in the Nineties Through Total Quality Management. 2nd ed. Pfeiffer, 1992.
Attention : ces citations peuvent ne pas être correctes à 100%.