Field, P., & Susskind, L. (1996). Dealing with an angry public: The mutual gains approach to resolving disputes. Free Press.
Παραπομπή σε μορφή Chicago (17η εκδ.)Field, Patrick, και Lawrence Susskind. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. New York: Free Press, 1996.
Παραπομπή σε μορφή MLA (9th εκδ.)Field, Patrick, και Lawrence Susskind. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. Free Press, 1996.
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