Study of call center agents' commitment and willingness to stay

Bibliographic Details
Main Author:	Manegdeg, Reynold Ferdinand G.
Other Authors:	Aganon, Marie E. (adviser.), Amante, Maragtas S.V (panel member.), Sibal, Jorge V. (panel member.)
Format:	Thesis
Language:	English
Published:	2007.
Subjects:	Call centers > Personnel management. > Philippines. Call centers > Employees > Job satisfaction. > Philippines. Industrial relations > Philippines. Employee motivation > Philippines.