Manegdeg, R. F. G., Aganon, M. E., Amante, M. S., & Sibal, J. V. (2007). Study of call center agents' commitment and willingness to stay.
Čikaški stil citiranja (17. izdanje)Manegdeg, Reynold Ferdinand G., Marie E. Aganon, Maragtas S.V Amante, i Jorge V. Sibal. Study of Call Center Agents' Commitment and Willingness to Stay. 2007.
MLA način citiranja (9. izdanje)Manegdeg, Reynold Ferdinand G., et al. Study of Call Center Agents' Commitment and Willingness to Stay. 2007.
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