Remenyi, D., Bannister, F., & Money, A. H. (2007). The effective measurement and management of ICT costs and benefits (3rd ed.). Elsevier.
Citação norma ChicagoRemenyi, D., Frank Bannister, and Arthur H. Money. The Effective Measurement and Management of ICT Costs and Benefits. 3rd ed. Armsterdam: Elsevier, 2007.
Citação norma MLARemenyi, D., et al. The Effective Measurement and Management of ICT Costs and Benefits. 3rd ed. Elsevier, 2007.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.