Beyond six sigma profitable growth through customer value creation

Detaylı Bibliyografya
Yazar:	Plaster, Gary A
Diğer Yazarlar:	Alderman, Jerry D.
Materyal Türü:	Kitap
Dil:	English
Baskı/Yayın Bilgisi:	New Jersey Wiley 2006.
Konular:	Total quality management. Organizational effectiveness. Marketing. Customer relations.