APA (7th ed.) Citation

Plaster, G. A., & Alderman, J. D. (2006). Beyond six sigma: Profitable growth through customer value creation. Wiley.

Chicago Style (17th ed.) Citation

Plaster, Gary A., and Jerry D. Alderman. Beyond Six Sigma: Profitable Growth Through Customer Value Creation. New Jersey: Wiley, 2006.

MLA (9th ed.) Citation

Plaster, Gary A., and Jerry D. Alderman. Beyond Six Sigma: Profitable Growth Through Customer Value Creation. Wiley, 2006.