APA (7th ed.) Citation

Gaster, L., & Squires, A. (2003). Providing quality in the public sector: A practical approach to improving public services. Open University Press.

Chicago Style (17th ed.) Citation

Gaster, Lucy, and Amanda Squires. Providing Quality in the Public Sector: A Practical Approach to Improving Public Services. Maidenhead, Pa: Open University Press, 2003.

MLA (9th ed.) Citation

Gaster, Lucy, and Amanda Squires. Providing Quality in the Public Sector: A Practical Approach to Improving Public Services. Open University Press, 2003.