APA (7e ed.) Bronvermelding

Knox, S. (2003). Customer relationship management: Perspectives from the marketplace. Butterworth-Heinemann.

Chicago (17e ed.) Bronvermelding

Knox, Simon. Customer Relationship Management: Perspectives from the Marketplace. Oxford: Butterworth-Heinemann, 2003.

MLA (9e ed.) Bronvermelding

Knox, Simon. Customer Relationship Management: Perspectives from the Marketplace. Butterworth-Heinemann, 2003.

Let op: Deze citaties zijn niet altijd 100% accuraat.