Kolb, D. M., & Williams, J. (2003). Everyday negotiation: Navigating the hidden agendas in bargaining. Jossey-Bass.
Cita Chicago Style (17a ed.)Kolb, Deborah M., y Judith Williams. Everyday Negotiation: Navigating the Hidden Agendas in Bargaining. San Francisco, Calif: Jossey-Bass, 2003.
Cita MLA (9a ed.)Kolb, Deborah M., y Judith Williams. Everyday Negotiation: Navigating the Hidden Agendas in Bargaining. Jossey-Bass, 2003.
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